 
 
 
   
 
 
  Revised:  02/19/18
  Preparing for Emergencies:  Information for Residents and Family Members
  No one wants to think and worry about disasters.  Knowing what to expect ahead of time can help ease 
  any concerns.  This fact sheet tells you how our facility has prepared for emergencies.
  We have a written emergency plan that is reviewed and tested every year.  Our plan addresses the 
  following types of emergencies:
  •
  Weather emergencies such as tornadoes, hurricanes, and winter weather.
  •
  Security incidents such as bomb threats, terrorism, and active shooters.
  •
  Natural disasters such as earthquakes and floods.
  All staff and volunteers are trained on emergency procedures.  They participate in drills and exercises to 
  test their knowledge.  Residents are asked to take part in all drills so they can know what to expect in an 
  actual emergency.
  Communication:
  Our emergency plan includes procedures for communication.  Notification of families in the event of an 
  evacuation is part of that plan.  We ask that you provide us with current phone numbers and/or email 
  addresses. You can expect either a personal call or a recorded message. If you provide an email address, 
  you may receive an email in addition to the phone call. In the event of an emergency, call lines may be 
  busy.  
  Evacuation versus Shelter In-Place:
  This facility uses a standard approach to managing emergencies.  The Administrator serves as the 
  Incident Commander. Department Heads serve specific roles during an emergency.  They communicate 
  with staff and local emergency management officials in order to make decisions.  One major decision is 
  whether to evacuate or shelter-in-place.  The Administrator makes the final decision.
  In case of evacuation, we have procedures in place to ensure the safety of our residents.  We have made 
  arrangements in advance with other facilities and transportation services to ensure our residents have a 
  safe place to go.  Our nurses send important medical information with each resident.  They keep a log of 
  where each resident is sent.  In case of immediate evacuation, such as with a fire, our safe zone is facility 
  parking lot.
  For safety reasons, the Administrator may decide to shelter-in-place.  This may occur when there is not 
  enough time to evacuate safely. Sometimes it may be safer inside the building. We have procedures in 
  place to ensure adequate food, supplies, power, and medications for our residents and staff for at least 
  three days.  We have made arrangements in advance to receive additional supplies or assistance, if 
  needed. 
  Lock Down Procedures:
  Some situations will warrant the facility to be placed on “lock down”.  During these situations, no one will 
  be allowed to enter or leave the facility.  Lock-downs may occur for many reasons, including (but not 
  limited to) a hazardous chemical inside or outside the building, a weather-related event, or police action 
  outside the building. In the event of a lockdown, please remain calm and follow any instructions from 
  management staff or emergency personnel.  
  Please direct any questions regarding our emergency plan to the facility administrator.
  Kacinda Helfers   (309)693-1400
  
 
 
 
 
 
 
 
 
 
 
   
 
 
 
  Revised:  02/19/18
  Preparing for Emergencies:  Information for 
  Residents and Family Members
  No one wants to think and worry about disasters.  
  Knowing what to expect ahead of time can help 
  ease any concerns.  This fact sheet tells you how 
  our facility has prepared for emergencies.
  We have a written emergency plan that is reviewed 
  and tested every year.  Our plan addresses the 
  following types of emergencies:
  •
  Weather emergencies such as tornadoes, 
  hurricanes, and winter weather.
  •
  Security incidents such as bomb threats, 
  terrorism, and active shooters.
  •
  Natural disasters such as earthquakes and 
  floods.
  All staff and volunteers are trained on emergency 
  procedures.  They participate in drills and 
  exercises to test their knowledge.  Residents are 
  asked to take part in all drills so they can know 
  what to expect in an actual emergency.
  Communication:
  Our emergency plan includes procedures for 
  communication.  Notification of families in the 
  event of an evacuation is part of that plan.  We ask 
  that you provide us with current phone numbers 
  and/or email addresses. You can expect either a 
  personal call or a recorded message. If you 
  provide an email address, you may receive an 
  email in addition to the phone call. In the event of 
  an emergency, call lines may be busy.  
  Evacuation versus Shelter In-Place:
  This facility uses a standard approach to 
  managing emergencies.  The Administrator serves 
  as the Incident Commander. Department Heads 
  serve specific roles during an emergency.  They 
  communicate with staff and local emergency 
  management officials in order to make decisions.  
  One major decision is whether to evacuate or 
  shelter-in-place.  The Administrator makes the final 
  decision.
  In case of evacuation, we have procedures in place 
  to ensure the safety of our residents.  We have 
  made arrangements in advance with other facilities 
  and transportation services to ensure our 
  residents have a safe place to go.  Our nurses 
  send important medical information with each 
  resident.  They keep a log of where each resident 
  is sent.  In case of immediate evacuation, such as 
  with a fire, our safe zone is facility parking lot.
  For safety reasons, the Administrator may decide 
  to shelter-in-place.  This may occur when there is 
  not enough time to evacuate safely. Sometimes it 
  may be safer inside the building. We have 
  procedures in place to ensure adequate food, 
  supplies, power, and medications for our residents 
  and staff for at least three days.  We have made 
  arrangements in advance to receive additional 
  supplies or assistance, if needed. 
  Lock Down Procedures:
  Some situations will warrant the facility to be 
  placed on “lock down”.  During these situations, 
  no one will be allowed to enter or leave the facility.  
  Lock-downs may occur for many reasons, 
  including (but not limited to) a hazardous chemical 
  inside or outside the building, a weather-related 
  event, or police action outside the building. In the 
  event of a lockdown, please remain calm and 
  follow any instructions from management staff or 
  emergency personnel.  
  Please direct any questions regarding our 
  emergency plan to the facility administrator.
  Kacinda Helfers   (309)693-1400
  
 
 
  